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Positive case

According to the new measures in force since the 1st of February 2022, a person who tests POSITIVE for COVID-19 must remain in isolation for a minimum period of 5 days.

You are considered to be a POSITIVE Case as soon as a positive test result is reported to you by the regional health authorities. This communication will preferably be made by mobile message, sent through the S-Alerta platform. Upon receipt of this message, other messages will be sent to you with useful information and guidelines for the period of isolation and recovery.

If you receive a positive test result, carried out by a health professional at one of the posts adherent to the mass testing, you do not need to make any type of contact to communicate the result as it is automatically shared with the health authorities.

In the case of a positive test result for COVID-19, it advisable that you keep calm, stay in isolation for the recommended period, and comply with the guidelines issued by the Health Authority.

After this period, if you have no symptoms (namely cough, fever, sore throat, difficulty in breathing), you may resume your activity on the 6th day, complying with the health rules in force.

On the 6th day, if there are no symptoms, the person can access the document “Recovery Certificate”, attesting the isolation, via the S-Alerta Cidadão application. If you do not receive this document on the 6th day, you do not need to wait for the certificate to resume activity. (After the isolation, if you do not receive this document automatically, you can request it via “CONTACT-US” section of the S-Alerta Cidadão platform).

If symptoms persist or if they appear at any time, isolation must be maintained or resumed.

To learn more about the precautions to be taken during isolation, use the following Link

We inform you that the SRS 24 line must be used in special situations alone, namely if a person has any symptoms that may be related to COVID-19, such as cough, fever, headache. Other types of situations should be clarified through the following address: saudepublica.drs@madeira.gov.pt.

Please note that self-test results are not valid. If the test was performed by a health professional, you do not need to communicate this result, as is will be automatically shared with the health authorities.

Note:

These rules also apply:

  • To the Education, Social, Retirement Homes and Health Sectors, for professionals, residents or visitors;
  • To all citizens, regardless of age, including students, at any level of education, including Nurseries and Kindergartens.
  • Contact with a positive case

    As from the 1st of February 2022, persons who have had contact with a positive case, regardless of their vaccination status, will not isolate.

    Vaccinated persons, with a booster dose (3 doses of the vaccine), do not comply with isolation or undergo a rapid antigen test on the 5th day.

    Non-vaccinated or persons with incomplete vaccination do not comply with isolation, but undergo a rapid antigen test on the 5th day. To undergo free testing, these persons must ensure that the positive case with whom they have had contact, has registered their data on the S-Alerta Cidadão platform. In these cases, a PIN is provided by SMS, for access to the free test at one of the adhering testing posts.

    Note:

    - In sensitive sectors such as Education, Social, Retirement Homes and Health, professionals, residents or visitors, with a complete or incomplete vaccination scheme, do not need to isolate. However, in the case of non-vaccinated or incomplete vaccination, they undergo a rapid antigen test on the 5th day.

    (To access the free test, these persons must ensure that the positive case with whom they had contact has registered their data on the S-Alerta Cidadão platform. In these cases, a PIN is provided by SMS, for access to the free test at one of the adhering testing posts.)

    - Contacts with a positive case in schools.

    The entire school community (students and professionals), when in contact with a positive case, at any level of education, including nurseries and kindergartens, do not isolate nor undergo a rapid antigen test on the 5th day.

    Persons Recovered from the Illness

    After 180 days, the same rules apply to those who have recovered from COVID-19.

    Additional information

    In exceptional situations, the health authority may suspend or determine additional prophylactic isolation, in circumstances not provided for in the norm, based on the risk assessment.

    Regarding the use of a mask, the contacts and cases should wear a mask with the minimum filtration capacity of a well-fitting surgical mask, whenever they are around other persons.

    The SRS24 line – 800242420 está disponível para aconselhamento e encaminhamento de utentes com agravamento de sintomas.

    The results of tests carried out by a health professional, at one of the posts which have adhered to the mass testing, are automatically forwarded to the health authorities, therefore there is no need to report the situation.

    Remember that self-tests are not valid for diagnostic purposes.

    Further doubts can be clarified via the following address:saudepublica.drs@madeira.gov.pt.

    Free rapid antigen tests at adhering posts (pharmacies, laboratories and clinics)

    Free access to the rapid antigen test is enabled in the following situations:

  • When persons present symptoms associated with COVID-19 - FEVER equal to or greater than 38º, regardless of their vaccination status, they can request a free rapid antigen test at one of the adhering posts. Click here to request test;
  • Non-vaccinated or persons with an incomplete vaccination scheme, who have had contact with a positive case, undergo a test on the 5th day (In this case, it is not necessary to request the test, as a PIN is sent by message). In these cases, it is important these persons ensure that the positive case with whom they had contact, has proceeded to register their data on the S-Alerta Cidadão platform.
  • Contacts with a positive case in schools
  • Contact with positive cases in schools do not require isolation or a rapid antigen test on the 5th day, regardless of the vaccination status.